Account Related : Arapahoe Libraries District University (ALD-U)

Account Related

Support Category: User Account | Info Incorrect Specialist Notes: Users can find the Paylocity tile when logging into OneLogin under 'ALD: All S...

Wed, 20 Nov, 2024 at 7:36 AM

Deactivate Account

Support Category: User Account | Deactivation Request Specialist Notes: For deactivation requests, kindly create a ticket. Standard Response: ...

Wed, 20 Nov, 2024 at 7:44 AM

Inactive Account

Support Category: User Account | Inactive Account Specialist Notes: For reactivation requests, kindly create a ticket. Standard Response: Than...

Wed, 20 Nov, 2024 at 7:50 AM

Multiple/Duplicate Accounts

Support Category: User Account | Multiple Duplicate Accounts Specialist Notes: For account merge requests, kindly create a ticket. Standard Respon...

Wed, 20 Nov, 2024 at 7:51 AM

No Account

Support Category: User Account | No Account Specialist Notes: Edge imports data from Paylocity, daily at 9 AM EST, except Fridays when it additional...

Wed, 20 Nov, 2024 at 7:52 AM

Supervisor | Unable To View Employee Account Information

Support Category: User Account | Other Issues Specialist Notes: For managers and assistant managers who are unable to view information for employees...

Wed, 20 Nov, 2024 at 7:53 AM