Support Category: User Account | No Account |
Specialist Notes: |
Edge imports data from Paylocity, daily at 9 AM EST, except Fridays when it additionally runs at 3 PM EST.
Should a user not have an account created within the time frame provided (after their information has been entered into Paylocity) - create a ticket.
Standard Response: |
Unfortunately, we're not locating an account for you within ALD-U. Kindly allow me just a moment to create a ticket to escalate your issue to the ALD-U Administrators.