For managers and assistant managers who are unable to view information for employees who report directly to them, the employee profile will need to be updated manually. Gather the needed information and escalate.

Thank you for your patience. I will need to open a ticket and escalate this to the administrators for handling.

For the ticket, can you please provide me with the following information?

1. Employee's Name

2. supervisor's Name

Once I have this information, I will create the ticket for you.