Support Category: Navigation Specialist Notes: Users can request any available training if they have an active account. Standard Response: To ...

Support Category: Course Not Assigned Specialist Notes: If a user does not have a course assigned and the course is not accessible to the user, esca...

Support Category: Course Related | Course Completion Request Specialist Notes: We are authorized to move to completion any prework items that employee...

Support Category: Course Completion Request Specialist Notes: For course completion requests, the admins have authorized us to move trainings to com...

Support Category: Course Progress Issue  Specialist Notes: IMPORTANT! The Arapahoe Libraries admins have let us know that they recently had to mak...

Support Category: Transcript Specialist Notes: Reassignment of a past Teams Orientation training was recently triggered by training updates. Employ...