When a request is made to remove older/withdrawn courses from a user's active transcript, these are the steps they need to take to archive them. 

If they have trouble with this, we can archive the courses for them.

Here are the directions to move a course from your Active training list to the archive:

1. On your homepage, find the Transcript header on the left side of the page. Next to it is the link to View - click this. (You can also use the Menu icon in the top right corner, clicking it will bring up a list of options. Click My Learning, then click My Transcript.)

2. On the My Transcript page, find the course title and the blue button to the right of it. If you click the small down arrow next to the button, you will have a list of options available. Click on Move To Archived Transcript.

3. The course will no longer be listed under your Active courses on your transcript.