Support Category: Transcript | Transcript Merge


Specialist Notes:




Standard Response:


Hello ALD-U Administrators,


Can you assist with the following issue/request, please?


Requester Name: 

Requester Email Address: 


Issue: Multiple Accounts

Request: Merge Accounts


Summary:  Would you be able to assist with merging the following accounts, please?


[#1 EMPLOYEE'S NAME] transcripts to be merged into the main account: [EMAIL ADDRESS OF THE ACCOUNT THE USER WISHES TO KEEP/HAVE INITIAL ACCESS TO]


Other Account Information:


- [NAME | EMAIL ADDRESS]

- [NAME | EMAIL ADDRESS]


Please advise - thank you in advance!