Support Category: Certificate Inquiry


Specialist Notes:


Employees are shown a Course Completion Certificate once an item is completed. They are informational only to help the employee see that they successfully completed the item. If employees are looking for documentation of course completion for third-party continuing education credit, they are free to use these certificates.


Standard Response:


To print your certificate, please follow the steps below:

1. From your Home page, select 'My Learning' to navigate to your transcript. (Note: You can also quickly navigate to your completed transcript from the welcome page by clicking on the COMPLETED link under MY LEARNING DASHBOARD).
2. From the Transcript page, change 'Active' to 'Completed' in the drop-down.
3a. Click the drop-down arrow next to the desired Course Title and click 'View Certificate' from the drop-down menu.

OR

3b. Click on View Completion Page.
3c. Click on 'View My Certificate'.
4. A new window will open where can save the Certificate as a PDF file on your computer.

Kindly note that some courses do not offer completion certificates. You will only see a notification that you have completed the course after clicking on 'View Completion Page'. Some courses may also require you to complete an online evaluation at the end of the course before you can obtain your certificate.