Support Category: VILT | Inquiry


Specialist Notes:


Kindly have the user check for meeting details or the Outlook calendar invite for access to join their session. If they are having difficulties joining the session and they need urgent access, please have them reach out to their instructor and CC hraldu@ald.lib.co.us, bheimerle@ald.lib.co.us and tcoray@ald.lib.co.us on their email.


Standard Response:


We are sorry for the difficulties you're having with joining the training session. For assistance, kindly reach out to the course instructor via email and CC hraldu@ald.lib.co.us, bheimerle@ald.lib.co.us, and tcoray@ald.lib.co.us.