Specialist Notes:


Clearing the Java Cache ensures that the browser loads the latest versions of Java applications and applets.


 

Standard Response:

 

To clear Java cache, please follow the instructions below:


1. Click your Start Menu.

2. Locate 'Configure Java' using the search bar.

3. Click 'Settings' under 'Temporary Internet Files' section.

4. Click Delete Files.

5. Check all boxes, then click 'OK' in the Delete Temporary Files window.

6. Click OK on Temporary Files Setting window.

7. Click OK to close the Java Control Panel.