Instructions to set JavaScript, Popups, Images, and Sound to ALLOW. It can be used when addressing multiple settings instead of sending numerous sets of instruction—updated instructions based on changes in Google Chrome Version 120.

To allow the necessary settings to resolve your issue in Google Chrome, kindly follow the instructions below:

1. Go to your [LMS NAME] Home Page.
2. While on your [LMS NAME] Home Page, click the 'View Site Information' or Lock icon at the upper left-hand side of the URL address box.
3. A drop-down will appear, click on 'Site Settings' from the drop-down.
4. A new tab will open which will be the site settings for the learning site.
5. Locate the settings:
- JavaScript
- Images
- Pop-ups and redirects
- Sound
6. Change all 3 settings to 'Allow (default)' or 'Allow'.
7. Close the settings tab.
8. You will be prompted to reload the page. Click on 'Reload'.
9. Relaunch your course.

Let me know if this resolves your issue. I am standing by.