Specialist Notes:


Instructions to set Pop-ups to ALLOW. Updated instructions based on changes in Google Chrome Version 120.



Standard Response:


To allow the Pop-ups for Google Chrome, kindly follow the instructions below:

1. Go to your [LMS NAME] Home Page.
2. While on your [LMS NAME] Home Page, click the 'View Site Information' or Lock icon at the upper left hand side of the URL address box.
3. A drop-down will appear, click on 'Site Settings' from the drop-down.
4. A new tab will open which will be the site settings for the learning site.
5. Locate the setting: Pop-ups and redirects
6. Change the setting to 'Allow (default)' or 'Allow'.
7. Close the settings tab.
8. You will be prompted to reload the page. Click on 'Reload'.
9. Relaunch your course.

Let us know if this resolves your issue. I am standing by.